Animal Health
Medical Information and Pharmacovigilance Services
Comprehensive solutions for animal heath regulatory needs
Animal Health Experience & Capabilities
![global-contact-center-support](https://www.propharmagroup.com/hs-fs/hubfs/icons/service-line-icons/medical-information/global-contact-center-support.webp?width=75&height=75&name=global-contact-center-support.webp)
24/7/365
Fully integrated, decentralized 24/7/365 contact center.
24/7/365
Fully integrated, decentralized 24/7/365 contact center.
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FDA, NASC, EPA, USDA, PMRA
Experience helping clients maintain compliance with regulatory agencies.
FDA, NASC, EPA, USDA, PMRA
Experience helping clients maintain compliance with regulatory agencies.
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Highly Qualified Experts
Our team includes experienced veterinarians, pharmacists, veterinary technicians, and other healthcare professionals.
Highly Qualified Experts
Our team includes experienced veterinarians, pharmacists, veterinary technicians, and other healthcare professionals.
Read LessProPharma’s Animal Health Expertise
ProPharma provides comprehensive Animal Health Medical Information (MI) and Pharmacovigilance (PV) support services, including expertise with the multiple regulatory environments that varied species and active ingredients require. ProPharma service comprises a fully integrated 24/7/365 contact center to deliver current and accurate information and improve patient health and safety as well as a team of PV experts to ensure the highest levels of compliance. ProPharma’s Animal Health team includes experienced veterinarians, pharmacists, veterinary technicians, and other healthcare professionals. This enables us to respond to medical inquiries in a manner that is not only consistent with product labeling and regulatory guidance, but also recognizes the connection between animals and people and the importance of communication between interdisciplinary healthcare professionals.
With a decentralized 24/7/365 contact center, ProPharma’s team of experts provides a customized solution to fit the medical information and pharmacovigilance needs of companies of all sizes. Whether you need to augment your internal team or need to completely outsource the Animal Health MI or PV functions globally, ProPharma has the right solution for your specific needs.
![Veterinarian technician holding a cat](https://www.propharmagroup.com/hs-fs/hubfs/images/content/vet-care-provider-holding-a-cat-as-578497497-650x425.webp?width=650&height=425&name=vet-care-provider-holding-a-cat-as-578497497-650x425.webp)
Animal Health & Toxicology Medical Information Contact Center
We offer comprehensive support around the clock. Our global 24/7/365 contact center provides crucial services, including Adverse Event (AE) intake and follow-up, Product Complaint (PC) management, and Medical Information inquiry fulfillment with escalation protocols. Our qualified MI/TOX specialists utilize market‐leading technologies to help clients deliver current and accurate information and improve patient health and safety.
We specialize in handling accidental exposure triage with thorough toxicology assessments and follow-up. Additionally, our team is adept at crisis detection and executing client emergency bullhorn actions, ensuring rapid and effective responses to urgent situations.
Our Animal Health team includes expertise with the multiple regulatory environments that varied species and active ingredients require, ensuring the highest levels of compliance. The team includes experienced veterinarians, pharmacists, veterinary technicians, and other healthcare professionals.
![Row of customer service professionals wearing headset one person smiling at camera](https://www.propharmagroup.com/hs-fs/hubfs/images/content/row-of-customer-service-professionals-wearing-headset-one-person-smiling-at-camera-ss-1155079180-650x425.webp?width=650&height=425&name=row-of-customer-service-professionals-wearing-headset-one-person-smiling-at-camera-ss-1155079180-650x425.webp)
Animal Health Medical Writing and Content Management
Our team excels at medical writing and content management for your animal health products, leveraging our extensive expertise across various therapeutic areas and academic settings. We offer a range of services including standard document creation, custom response and content management, and response document maintenance. Additionally, our translation and localization services ensure that your critical documentation is accessible and relevant to diverse audiences.
![Business worker holding espresso cup and stack of papers looking forward](https://www.propharmagroup.com/hs-fs/hubfs/images/content/business-woman-holding-espresso-cup-and-stack-of-papers-looking-forward-ss-577997599-650x425.webp?width=650&height=425&name=business-woman-holding-espresso-cup-and-stack-of-papers-looking-forward-ss-577997599-650x425.webp)
Animal Health Pharmacovigilance Services
We ensure the highest standards of safety and compliance. Our services include comprehensive Adverse Drug Experience (ADE) assessment and processing, preparation and review of FDA Center for Veterinary Medicine (FDA CVM) ADE reports, and robust signal detection and management. We also offer seamless integration of regulatory services for non-FDA products, including but not limited to NASC, EPA/FIFRA, USDA, and Health Canada/PMRA, addressing all your pharmacovigilance needs.
![Business professionals smiling at a desk reviewing data](https://www.propharmagroup.com/hs-fs/hubfs/images/content/business-professionals-smiling-at-a-desk-reviewing-data-ss-1464196883-650x425.webp?width=650&height=425&name=business-professionals-smiling-at-a-desk-reviewing-data-ss-1464196883-650x425.webp)
Contact Us for Expert Animal Health Support
We are dedicated to enhancing the health and well-being of animals through our comprehensive Medical Information and Pharmacovigilance services. Whether you need reliable medical information, safety monitoring, or compliance support, our team of experts is here to help.
Meet Our Animal Health Experts
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Dane Goede
Traditional Call Center Manager
View Bio
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Eric Battjes
Medical Information Specialist, Toxicologist
View Bio
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Karen Gjevre
Medical Information Supervisor, Traditional Call Center
View Bio
Dane Goede
Eric Battjes
Karen Gjevre
News & Insights
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News & Insights